By J. Ramon Gil-Garcia
Many nations all over the world are making an investment a large amount of assets in executive IT projects. despite the fact that, few of those initiatives in attaining their said targets and a few of them are whole mess ups. consequently, realizing e-government luck has turn into extremely important and pressing lately. in an effort to increase proper wisdom approximately this advanced phenomenon, researchers and practitioners have to determine and determine what are the most stipulations, variables, or components that experience an effect on e-government good fortune. although, earlier than having the ability to evaluation those affects, it will be important to outline what e-government good fortune is and what a few e-government luck measures are. This e-book offers a overview of either e-government good fortune measures and e-government luck elements. It additionally presents empirical facts from quantitative research and in-depth case stories. even though in response to sound idea and rigorous empirical research, the publication not just considerably contributes to educational wisdom, but in addition comprises a few functional options for presidency officers and public managers.
Theoretically, the booklet proposes the way to quantitatively operationalize Fountain’s enactment framework. in keeping with the institutional culture, the expertise enactment framework makes an attempt to provide an explanation for the consequences of organizational varieties and institutional preparations at the info know-how utilized by govt firms. based on Fountain (1995; 2001) the know-how enactment framework can pay recognition to the relationships between info expertise, organisations, embeddedness, and associations. This framework is especially renowned within the e-government box, yet is in general used for qualitative research and there's no past suggestion of ways to exploit it with quantitative info. The e-book proposes variables to degree all the various constructs during this framework and likewise checks the relationships hypothesized by way of Fountain’s concept. eventually, utilizing the benefits of the chosen quantitative research strategy (Partial Least Squares), the examine additionally proposes a few alterations and extensions to the unique framework in a idea development effort.
Methodologically, the ebook reviews on one of many first multi-method stories within the box of e-government in most cases and e-government good fortune specifically. This examine makes use of a nested examine layout, which mixes statistical research with extensive case stories. The examine starts with a statistical research utilizing organizational, institutional, and contextual elements because the self sustaining variables. An total ranking representing e-government good fortune by way of the performance of kingdom web content is the based variable. moment, according to the statistical effects instances are chosen in keeping with their relative health to the version (residuals) and their place within the common score of site performance (which comprises 4 diversified measures). with a purpose to supplement the result of the statistical research, case experiences have been built for the 2 chosen states (New York and Indiana), utilizing semi-structured interviews and rfile research. by way of the statistical research, the publication constitutes one of many first functions of Partial Least Squares (PLS) to an e-government good fortune examine. PLS is a structural equations modeling (SEM) approach and, for this reason, permits estimating the dimension version and the structural version at the same time. using this refined statistical process helped to check the relationships among e-government luck and various factors influencing it, in addition to a number of the relationships among numerous of the standards, therefore permitting exploring a few oblique results too.
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Extra resources for Enacting Electronic Government Success: An Integrative Study of Government-wide Websites, Organizational Capabilities, and Institutions
2008; Baqir and Iyer 2010; Dawes and Pardo 2002; Gant 2004; Klievink and Janssen 2009b; Lee 2001; Ubaldi and Roy 2010). Some well-known examples of organizational benefits are cost reductions, improving the decision making process, better coordination, customer satisfaction, and broadened professional networks (Andersen and Dawes 1991; Bandyopadhyay and Sattarzadeh 2010; Gil-Garcia et al. 2009; Gorla et al. 2010; Kuan and Chau 2001; Petter et al. 2008; Roldán and Leal 2003; Walton 1989). Although organizational benefits are treated separately in the literature and as a complement to political and technological benefits (Stowers 2004; Swiss 2003), in order to obtain certain positive outcomes, most organizations require transformations of their internal rules, channels of communications, hierarchical structures, and business processes.
Nevertheless, the greatest volume of transactions between government and private companies is related to governmental purchases (Badri and Alshare 2008; Ales Groznik and Trkman 2009). There are potential benefits in the use of electronic government for this type of activity, such as savings derived from complete online transactions, better services from suppliers connected to an integrated network, or even greater transparency in procurement processes. Government to Employees. Hiller and Bélanger (2001) note that the relationships governments have with their employees are very different from the relationships they have with citizens.
2010; Moflesh et al. 2009; Rashid and Rahman 2010; Reddick 2010; Tsai et al. 2009). 1 Mapping electronic Government elements to public administration theory Approaches to public Managerial Political Legal administration Electronic Government categories Electronic Government elements E-services E-management E-democracy E-policy E-services E-management E-democracy E-policy E-commerce E-personnel E-participation E-governance E-transactions E-procurement E-voting E-rulemaking E-planning E-transparency E-budgeting E-accountability Adapted from Gil-Garcia and Luna-Reyes (2006).
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